Privacy Policy

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order details and purchase history
• Account credentials (if you create an account)
• Communications you send us (support requests, messages, reviews, etc.)

Providing this information is voluntary; however, not providing certain information may limit your ability to complete purchases or use certain features.

1.2 Payment Information

Payments are processed by third-party payment processors. We do not store full payment card numbers. Our processors may collect payment details to complete transactions.

1.3 Automatically Collected Information

When you use our Services, we may automatically collect:

• IP address
• Browser type and version
• Device identifiers
• Operating system
• Pages viewed, referring URLs, and interaction data
• Date, time, and duration of visits

This helps us operate, secure, and improve the Services.

1.4 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep the site functioning properly
• Remember preferences
• Measure site traffic and performance
• Improve marketing and user experience

You can control cookies through your browser settings. Disabling cookies may impact some site functionality.

2. How We Use Your Information

We may use collected information to:

• Process, fulfill, and ship orders
• Provide customer support and respond to inquiries
• Send transactional messages (order confirmations, shipping updates, returns)
• Improve website functionality, performance, and security
• Detect and prevent fraud, abuse, or unauthorized activity
• Send marketing communications (you can opt out anytime)
• Comply with legal obligations and enforce our policies

We do not sell your personal information.

3. Orders, Returns, and Customer Support

If you place an order, request a return/exchange, or contact support, we may use your information to verify identity, process requests, prevent fraud, and provide service.

4. Disclosure of Information

We may share information only in these circumstances:

• Service Providers: With trusted third-party vendors who help us operate our Services (e.g., hosting, payment processing, shipping carriers, analytics, email delivery, customer support tools), under confidentiality obligations.
• Legal Compliance: When required to comply with applicable laws, regulations, court orders, or lawful requests from authorities.
• Business Transfers: In connection with a merger, acquisition, restructuring, or sale of assets.
• Protection of Rights: To protect our rights, property, safety, customers, or the public.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

• Accessing the personal data we hold about you
• Requesting correction or deletion of your data
• Objecting to certain processing activities
• Requesting data portability

Requests may be subject to verification and legal limitations.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take appropriate steps to delete it.

9. Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of those external sites. We encourage you to review their privacy policies separately.

10. International Users

If you access our Services from outside the United States, you understand that your information may be transferred to and processed in the United States, where data protection laws may differ.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Services constitutes acceptance of the revised Policy.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Zen Distributors Group II LLC
2047 NW 24th Avenue, Miami, Florida 33142-7237

Email: info@taguagunleather.com