Satisfaction Guarantee

    Tagua Gunleather Satisfaction Guarantee

    Last Updated: May 28, 2026

    Applies to retail customers who purchase directly from Tagua Gunleather

    At Tagua Gunleather, we believe great gear should come with great support. We're committed to helping customers choose the right holster and accessories, and our team is always available to answer questions before and after a purchase. Our goal is simple: make sure you feel confident in what you buy from us.

    We also understand something important: even the best product may not be the perfect match for every individual setup, carry style, or preference. If a product doesn't meet your expectations, we want the return or exchange process to be fair, clear, and stress-free.

    Return or Exchange Window

    Retail customers may request a return or exchange within 30 business days of delivery, provided the item meets the conditions below.

    Return Eligibility

    To qualify for a return or exchange, the product must be:

    • New and unused
    • In original condition
    • Returned with all original packaging and components
    • Free of wear, damage, alteration, or modification

    Items that show signs of use, wear, installation, or damage may be refused or may be subject to a restocking fee.

    How to Start a Return (Simple Steps)

    1. Email our customer support team at info@taguagunleather.com within the return window.
    2. Request a Return Authorization (RA) number and shipping instructions.
    3. Return the product using the instructions provided and clearly mark your RA number on the package.
    4. Once received and inspected, we will process a refund or exchange as applicable.

    Returns sent without authorization may be delayed or declined.

    Refund Details

    • Approved refunds are issued to the original payment method after inspection
    • Original shipping and handling charges are non-refundable
    • Return shipping costs are the responsibility of the customer
    • Some returns may be subject to a restocking fee up to 20%, depending on product condition and packaging

    Our Promise

    If the item you ordered isn't the right fit for your needs, we encourage you to reach out. We'll do our best to help you find the correct option—because at Tagua Gunleather, reliability isn't just about products, it's about service.